Details

Confessions of a Successful CIO

How the Best CIOs Tackle Their Toughest Business Challenges
Wiley CIO 1. Aufl.

von: Dan Roberts, Brian Watson, Susan Cramm
30,99 €
Verlag:	Wiley
Format:	EPUB
Veröffentl.:	19.03.2014
ISBN/EAN:	9781118849286
Sprache:	englisch
Anzahl Seiten:	192

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Beschreibungen

Titelbeschreibung

Be the most effective CIO you can be—by learning from the best in the business Today's Chief Information Officers must be an entirely new breed of technology leader. With ever-changing demands from the business, and in an increasingly technology-centric business environment, CIOs must find game-changing innovations and process improvements that make a real impact on the bottom line. Business executives need their CIOs to be real partners—speaking the language of the business and donning their strategist caps—not just commodity managers. Those IT leaders who fail to break out of the order-taker, utility manager mold will, simply put, be looking for a new job. In Confessions of a Successful CIO: How the Best CIOs Tackle Their Toughest Business Challenges, current and future CIOs will gain invaluable perspectives from the stories of today's best IT leaders. These acclaimed leaders—each profiled in their own chapter—explain the toughest business decision they had to make, and how the outcome influenced and impacted their leadership style. These in-depth anecdotes take the reader inside some of the most challenging business climates imaginable and chronicle how these elite CIOs made the decisions that mattered. <ul> <li>Read detailed case studies of how some of the best CIOs have handled their most challenging business problems</li> <li>Learn how the best CIOs anticipate changes to their business and respond—before the business comes knocking</li> <li>Explore how these top-flight CIOs make critical decisions around strategy and IT to not only benefit their companies, but in some cases, to save them from becoming obsolete.</li> <li>Analyze their perspectives on managing people, crises and balancing the risks and rewards of their "bet the farm" strategies</li> </ul> Confessions of a Successful CIO is the new playbook for learning how to take risks, respond to crises, and create more value from IT. Each chapter presents a different challenge, giving present-day and future IT leaders the chance to examine, analyze and learn so that they can be just as successful as the CIOs they're reading about.

Inhaltsverzeichnis

Foreword xi Preface xiii Acknowledgments xvii Chapter 1 The Anticipator: Filippo Passerini 1 Chapter 2 The Rocket Scientist: Rebecca Rhoads 17 Chapter 3 The Fixer: Steve Bandrowczak 33 Chapter 4 The Pilot: Carol Zierhoffer 51 Chapter 5 The Conductor: Lynden Tennison 69 Chapter 6 The Decider: Wayne Shurts 87 Chapter 7 The Realist: Don Imholz 103 Chapter 8 The Accidental CIO: Sheleen Quish 119 Chapter 9 The Innovator: Greg Schwartz 139 About the CIOs 155 About the Authors 165 Index 167

Autorenportrait

DAN ROBERTS is a 30-year veteran of the IT industry and the CEO and President of Ouellette & Associates Consulting, Inc. He is a contributing author of several books, including Unleashing the Power of IT (Wiley, 2013) and Leading IT Transformation. Dan is a frequent keynote speaker at CIO and IT industry events and is often quoted in leading industry journals. He graduated from UNH’s Whittemore School of Business & Economics. BRIAN P. WATSON is the former Editor in Chief of CIO Insight and has contributed reporting and analysis to several media outlets focused on IT leadership. Since 2010, he has served as Director of Business Outreach for Workforce Opportunity Services (WOS), a 501c3 nonprofit company. He earned his Bachelor’s degree from Bucknell University and a Master’s degree from Northwestern University’s Medill School of Journalism.

Back cover copy

The demands placed upon today’s Chief Information Officers (CIOs) are greater than ever before. As IT becomes a more integral part of business operations and strategies, CIOs must be proficient at decision making, which is one of the most crucial aspects of IT leadership. Confessions of a Successful CIO chronicles nine real-world case studies of the biggest challenges ever faced by an all-star lineup of global IT leaders. With each chapter written as a mini suspense novel, readers are able to gain a three-dimensional understanding of each unique IT challenge and learn directly from the failures and triumphs of industry-leading CIOs. Leading with technology is, first and foremost, about leadership. While there is no “one-size-fits-all” road to success, great leaders, like the ones profiled within this book, are marked by a unique set of qualities: passion and drive to make a positive difference; the ability to engage others to chart the future and define the path; and the paradoxical ability to maintain optimism and perseverance through difficult circumstances. As described within, the “art of the possible” entails placing big bets and buying down risks by emphasizing people over process. This is an important message, and one that is largely missing from the left-brain-oriented literature that dominates the technology press. This book includes timeless lessons on how to exploit technology to the benefit of the business and the people within. This isn’t simply a professional resource for CIOs or technology professionals. For businesses of all sizes, managing technology assets is an essential part of everyone’s job, and absorbing the insights of this book will provide leaders with a realistic picture of what it takes to leverage technology and transform businesses.

Unpublished endorsement

"Everyone knows we learn best by experience. But not everyone has the opportunity to have so many experiences. The best of us learn from other people's experiences, in addition to our own. This collection of stories of leadership moments faced by giants in our field is a great opportunity to grow." — June Drewry, Director of the Society for Information Management’s Leadership Development Institute and former Global CIO, Chubb, Aon, and Lincoln National “I enjoyed reading the CIO confessions; real, insightful, and inspiring stories of leadership, across the challenging and broad spectrum of business, people, process, and technology aspects of today’s CIO-responsibilities in forward-thinking corporations. Each story provides relevant approaches and examples of personal behavior for successful, and in some cases bold, leadership at the complex intersection of technology and business. The practical and no-nonsense storytelling triggers reflection and comparisons with similar situations any CIO will encounter and is helpful to formulate the right style and approach, or validate the chosen path to sustainable business value creation and personal success.” — Roland Paanakker – former CIO, Nike Inc. "In Confessions of a Successful CIO, the authors present tremendous insights into the philosophy and approaches of a set of truly world-class CIOs. Their stories are incredibly insightful following their journeys through challenging, big-bet situations that they converted into major opportunities to support the transformation of their organizations. The stories so poignantly illustrate the critical leadership approaches that these CIOs employed to achieve amazing results. These stories provide any current or aspiring CIO with incredible examples of how to truly achieve the full potential of IT in their organizations." —Steve Morin, CIO, Bright Horizon “Confessions of a Successful CIO is a compilation of genuine and inspirational stories sure to motivate IT leaders in pursuit of achieving transformational successes. The influential CIOs profiled in this book tell their stories with such authenticity; you will feel invigorated and challenged to pursue excellence in your own career.” —Mary Gendron, Senior Vice President and CIO, Celestica “Confessions of a Successful CIO is filled with a ton of insightful leadership lessons and real, actionable advice necessary for the modern-day CIO to be successful, as told through the stories of top-flight CIO leaders. A must-read for those already in the role—and certainly for those who aspire to be IT leaders.” —Stuart Kippelman, CIO, Covanta Energy “Each story provides ‘real world’ experiences, along with leadership wisdom and a boost of energy, for what all IT organizations are trying to do today – create value. This is a great reminder that the role of CIO is not for the faint of heart but with courage and leadership great things can and do happen.” —Dede Ramoneda, Group Vice President and CIO, First Citizens Bank “The job of a CIO is becoming increasingly demanding and challenging, no matter what vertical industry you may be a part of. In this book, we have the opportunity to read the stories told by some of the most exemplary CIOs out there, who not only faced up to the demands and challenges, but created excitingly innovative approaches to high-stakes situations that would likely make or break their careers. If you are a CIO, this book will both inspire you and challenge you to new ways of thinking.” —David L. Miller, Vice Chancellor and CIO, University of Arkansas for Medical Sciences “Confessions of Successful CIO shares mini-epic stories to visualize real time, tough business problems and how persevering high powered CIO’s solve issues to reach business goals. As an IT executive, placing the art of IT over the science of IT demystifies how we all can reach the best outcomes with our customers and business value.” —Ben Berry, Chief Technology Officer, City of Portland “Roberts and Watson have done a terrific job capturing these virtues with inspirational lessons from some of the top CIOs in the business. Taking advantage of the knowledge and wisdom collected within is like a baseball player getting batting tips from 10 of the best hitters in the game!” — Jay Ferro, CIO, American Cancer Society “The testimonials are great, packed with insights that are highly transferable across industries. The method of transferring these insights through the stories of life experiences makes them memorable and actionable with immediate applicability and impact. “ —James Swanson, CIO, Monsanto “The natural, story-type flow about these CIOs is easy to consume, and readers can really relate to their stories and principles. At times it seemed like a mirror to some of my own experiences and very good net/simplification of the principles of a CIO role in today’s world: people and leadership first, truly engaging in the business, and driving transformational changes to the portfolio that clearly impact revenue, costs, and client retention. “ —Mike Gioja, CIO/Senior Vice President IT, Product Management & Development, Paychex “When it comes to pragmatic advice, this book is it! Confessions of a Successful CIO focuses on translating the experiences of successful CIOs into attributes of success. A more traditional CIO can get caught up in the focus of The Big Four: Social, Mobile, Cloud, and Big Data. This book, however, appropriately places the focus on the leadership required and the roles needed to organize and utilize technology for competitive advantage. It takes bold leadership to recognize the power of technology to enable business results. The collection of experiences presented in this book provides insight for CIOs and other executives to adopt in their personal quest to bring transformative change to the customer experience, operational capability, and shareholder results. Readers will find the necessary tools to navigate the C-suite, the courage to make a difference, and the inspiration to focus on what matters most.” —Victor Fetter, CIO and Managing Director, LPL Financial “The lessons detailed by the various CIOs caused me to think of several similar and daunting challenges in my own career as a CIO. Once again, the lessons learned are valuable and they should be repeated: work closely with your clients, focus on the bottom-line of the organization, and always move toward ’how am I going to contribute to team success?’. This book inspires me to re-energize myself and the team through exemplary leadership and contribution to organizational success. If I don't contribute significantly as a leader, someone else surely will (and, that's bad). “ —Scott Culbertson, Vice President/CIO, UGI Utilities