Details
Call Center Continuity Planning
68,73 € |
|
Verlag: | Auerbach Publications |
Format: | EPUB |
Veröffentl.: | 23.04.2019 |
ISBN/EAN: | 9780429525179 |
Sprache: | englisch |
Anzahl Seiten: | 442 |
DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.
Beschreibungen
A disruption in your call center operation can conceivably cost you hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows you how to plan for - and avoid - service interruptions through disasters large and small. This book will show you how to deal with everything from power outag